Guides · Installs · 4 min read
What happens at a heating survey
Ninety minutes, a tape measure and a lot of questions. What our engineers look at, what you should have ready, and what you get afterwards.
Every quote we give starts with a survey in your home. It is free, it takes about ninety minutes, and there is no sales pitch at the end.
What the engineer does
They walk every room with a laser measure, noting wall types, windows, floors and ceilings. They look at each radiator and the pipes feeding it, the boiler or existing system, the hot water cylinder if there is one, and the electrics and fuse board. Outside, they look for the best spot for an outdoor unit and check the distance to neighbours’ windows.
What to have ready
Any recent energy bills, the age of the house if you know it, and a list of rooms that are always cold or always too hot. If you have had insulation work done, a note of what and when helps.
What you get afterwards
Within two working days: a room-by-room heat loss report, the system we recommend and why, every radiator that stays or changes, a fixed price, and an estimated yearly running cost for your house. If we think a boiler is the better choice for you right now, the report says so.
What it costs
Nothing. The survey is free and there is no obligation. We would rather quote accurately for fewer jobs than guess for more.